How to answer your phone to set a mental expectation of success and make a professional impression.
Learn how to build rapport with potential clients on the telephone.
How to take control of the call and impress your client with the value of booking with you.
Learn what two questions you should never answer at the beginning of the call.
How to increase the probability of clients calling you back and booking with you when they are calling around and talking to other hypnosis professionals.
How to estimate the number of sessions when a potential client asks you about how many sessions are required for each session.
Learn when and how to get a medical referral when required.
Learn how to soft-sell your clients and not come across as "pushy" on the telephone.
Learn how to book a series of appointment on the first call and why it is in your client's best interest to do so.
Learn how to handle potential clients who only want to book one session to "just try it out".
Learn how to get clients to guarantee their session by giving you a credit card which can be charged if they don't show up.
Learn how to encourage clients to book multiple sessions through providing optional package discounts.
Learn about clients that you may be better off not booking appointments for.
Learn how to increase your bookings by following up with a mailing.
Learn how to improve your receptionist’s performance through the use of incentives.
Learn how to get written testimonials from clients that they are willing to have you share to promote your work.
Learn why it is best to have the client pay before the session.
Learn how dressing professionally affects your ability to get clients to continue in the process and make referrals.
Discussion of professional dress for men versus women.
